– High-low kaftan

– Cinch detail

– String details with embellished tassels

– Polyblend “liquid satin”

– Glass beads

– Dry clean at a trusted cleaners or hand wash

– Hang dry

– Iron flat on low heat

– Steam iron

Our products go through strict quality control. If there are any defects, we will exchange the defective item for a new one.

– We offer exchanges for sizes of the same design
– ​If your size is unavailable, we will offer you a full refund
– ​We do not offer exchanges for sale items

We do not offer refunds and exchanges for international orders, but we will offer store credit. We apologize for the inconvenience.

Exchange item/s must be unworn, unstained, unwashed, unaltered and with tags attached. Upon receipt of returned item/s, we reserve the right to deny exchange/refund if the items do not meet the policy requirements.

​Any item/s we receive that are worn, stained, washed, altered and without tags can be sent back to the sender at the sender’s own cost.

​Please note that exchanges will only be accepted if they are made within 7 days of receiving your item.

​Refunds will be made with the original mode of payment within 7-10 working days upon receiving item/s. Instructions will be provided once exchange/return item/s is/are received.

​Any parcel returned after the prescribed time frame shall be refused and sent back to the sender.

​The item/s must be returned to:

ALIA BASTAMAM
14, JALAN CHEMPENAI,
DAMANSARA HEIGHTS,
50490, KUALA LUMPUR, MALAYSIA